1	Lotus Notes Hosting Services By Computer Resource Systems, Inc.
2	Objectives Guaranteed Availability Increased Performance Multiple levels of Redundancy Reduced Total Cost of Ownership Increased employee productivity Geographic Diversity of Servers Expandability
3	Overview - Solution The IBM iSeries servers in our solution are remotely manageable. Based on that capability, we propose the following solution for your review. CRSI will: * Install a single IBM iSeries Dedicated Server for Domino, capable of supporting your entire organization in YOUR primary data center. This server will connect to your network through a load-balancing, load-redirecting switch. For those organizations with multiple data centers, each CRSI server can be configured to support the entire organization to provide an additional level of redundancy. * Dedicate a similar server in CRSI’s data center in Denver capable of supporting all your Lotus Notes users in the event of a disaster or complete failure at your Data Center location. * Monitor and manage all of the CRSI servers. * Perform complete nightly backups to CRSI’s tape library. * Perform onsite maintenance of the CRSI server at least once every 45 days.
4	Solution The yellow line represents two or more 1-Gigabit connections. The red line indicates either a dedicated or Internet-based, secured connection. If the server were to fail, the user connections would automatically be redirected to the redundant server @ the CRSI Data Center.
5	Cost Analysis - Example Based on our own research and experience, we estimate that an organization with 7,500 registered Notes users, running in a Windows environment, with an average mailbox size of 400 megabytes, in a single data center, currently invests approximately $25.03 per user, per month. This estimate does not include hidden costs such as facilities, personnel, hardware, software, media, maintenance, network ports, office space, licensing, and down time. We have obtained an estimated cost for hosting Lotus Notes for this same organization via one of our competitors. Their solution requires a large amount of bandwidth as the servers are located in their facility. Their per-user cost is $21.37 per month. They have a similar Service Level Agreement to CRSI. However in this solution, the servers would now be in this ASP’s data center. If the communications link to the ASP becomes unavailable, so does your e-mail.
6	CRSI Savings The per-user cost for CRSI’s solution is $9.83 per month. This represents a savings of approximately $3,137,400 per year!
7	Benefits True Redundancy Guaranteed Availability Sub-second response times for typical users Utilization of existing network infrastructure Elimination of WAN latencies typical in an ASP model A single server in YOUR facility Outsourcing of server administration Multiple backup media sets stored in tape library as well as off-site Isolated Testing Environment
8	Estimated Time Line Day 0 - Setup and 1^st month’s fees received Day 2 - Servers ordered Day 25 – Secure connection established between customer network and CRSI data center Day 28 - CRSI Servers configured and tested Day 31 - Implement cut-over schedule